Reference

Terms and Conditions That Govern Your Account

These terms set out the binding agreement between you and sattaknig when you open an account and access our lobby — covering what we expect from you, what…

Account EligibilityDeposit & Withdrawal RulesUPI, Paytm, PhonePeAccount Closure PolicyGoverning Jurisdiction
sattaknig Terms and Conditions That Govern Your Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If anything in these terms is unclear, or if you believe a rule has been applied to your account incorrectly, our support team can walk you through the relevant clause.

Live Chat Our live chat is available around the clock. Paste the specific clause number you want to query and an agent will pull the current version of that section and explain how it applies to your account situation.
Email Support Send a written query to our support address for a documented response. We aim to reply within 24 hours and will include a direct quote from the relevant terms clause so you have a clear written record.
Help Centre Our help centre hosts a plain-language breakdown of every major terms section. Search by topic — account limits, withdrawal conditions, account closure — and read the clause alongside a simple explanation written for everyday use.
HOW WE HANDLE ACCOUNTS

Data, Security and Your Account Rights Under These Terms

These terms exist to protect both sides of the account relationship. Here is how we handle the key areas that matter most to you — from how your data is stored to…

Data Retention

We retain your account data for the period required by applicable law. Transaction records, including UPI and Paytm deposits, are held for a minimum of five years for audit and dispute resolution purposes, then securely deleted.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences intact across visits. You can manage cookie permissions through your browser settings at any time without affecting your ability to access your account.

Account Security

Your account is protected by password hashing and session token expiry. We never store card or UPI credential data directly — payment processing is handled by PCI-DSS compliant third-party processors on our behalf.

Requesting Account Changes

To update your registered name, mobile number or linked PhonePe account, submit a verified request through live chat or email. We require identity confirmation before any sensitive account field is modified.

Account Closure

You may request account closure at any time by contacting support. Any pending withdrawal at the time of closure will be processed to your last verified UPI or Paytm handle before the account is deactivated.

Dispute Resolution

If you disagree with a wagering outcome or a funds adjustment on your account, raise a dispute within 30 days of the event. Our review team will respond with a written determination referencing the applicable terms clause.

Common Questions About These Terms

The answers below address the account and policy questions we receive most often. Each answer points back to a specific area of these terms so you know exactly where to read further if needed.

Yes. These terms apply to every account holder regardless of location, subject to local law. Access to the platform is available where local law permits, and by opening an account you confirm that your use complies with the laws of your jurisdiction.

Your account data is retained for the legally required period after closure — typically five years — for audit and dispute purposes. After that period, data is securely deleted in line with our retention policy described in the data section of these terms.

No. Account balances are non-transferable between accounts. Withdrawals must be made to a payment method registered to the same account holder — UPI, Paytm or PhonePe handles must match the verified account identity.

We publish an updated date at the top of this page every time terms change. For significant changes, we will also notify you via your registered email or through an in-platform message when you next log in to your account.

We may suspend an account if we detect fraudulent activity, identity misrepresentation, use of automated tools, or violation of the fair-use rules set out in the conduct section of these terms. You will be notified and given the opportunity to respond.

Submit your dispute in writing to our support email within 30 days of the decision. Include your account ID and the specific clause you believe was misapplied. Our review team will respond with a written determination within 5 business days.

Withdrawals are subject to identity verification and must be sent to a payment method that matches your verified account details. PhonePe, Paytm and UPI withdrawals are processed once verification is complete, typically within one business day.